Welcome Bonus
100% up to $500
plus 20 Free Spins
Pokies
Terms & Conditions
These Terms and Conditions ('Terms') govern your use of Azurehand Casino and your account with us. By registering an account or using any of our services, you confirm that you have read and agreed to the terms set out on this page. Please read them carefully before you start playing.
1. Acceptance of These Terms
These Terms form a legally binding agreement between you and Azurehand Casino. By accessing our website, creating an account, or placing a bet, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with any additional policies referenced herein, including our Privacy Policy and Responsible Gambling Policy.
We reserve the right to amend these Terms at any time. When changes are made, we will update this page with the revised version and note the effective date at the top of the page. Continued use of our services following any amendment constitutes your acceptance of the updated Terms. We encourage you to review this page periodically so you remain aware of any changes that may affect you.
If you do not agree to any part of these Terms, you must immediately cease using our website and close your account with us. Closing your account does not affect any rights or obligations that have already arisen between us prior to closure.
2. Eligibility and Account Registration
Who May Register
To open an account with us, you must meet all of the following requirements at the time of registration and at all times while you hold your account:
- You must be at least 18 years of age.
- You must be located in a jurisdiction where online gambling is lawful.
- You may hold only one account with us at any time.
- You must not be registered on any self-exclusion programme that covers our services.
- You must provide accurate, complete, and up-to-date personal information during registration.
- You must not be acting on behalf of another person when registering or using your account.
Account Security
You are solely responsible for keeping your login credentials confidential. You must not share your username, password, or any other account access details with any third party. If you suspect that your account has been accessed by an unauthorised person, you must notify our support team as soon as possible. We will not be liable for any losses resulting from unauthorised access to your account where you have failed to take reasonable steps to protect your login details.
Verification
We may require you to verify your identity at any time, including before processing a withdrawal from your account. This process may involve providing copies of photo identification, proof of residential address, or proof of payment method ownership. These checks help us meet our compliance obligations and protect you against fraud and identity theft. Your account may be suspended or certain functions restricted until verification is complete, and we appreciate your cooperation with this standard process.
3. Deposits, Withdrawals and Promotions
Deposits
You may fund your account using the payment methods listed in the cashier section of our website. All deposits must be made from a payment source registered in your own name. We do not accept deposits made by or on behalf of a third party. Minimum and maximum deposit amounts apply and are displayed at the time of each transaction. We reserve the right to decline a deposit or return funds to their source if we are unable to verify the origin of a payment.
Withdrawals
Withdrawal requests are processed in line with our standard verification and security procedures. We may request proof of identity or proof of payment method before releasing any funds from your account. Where possible, withdrawals will be returned to the same payment method used to make the original deposit. Processing times vary by payment method and are displayed in the cashier section at the time of the request. We reserve the right to perform additional security checks before approving any withdrawal.
Promotions and Bonuses
We may offer bonuses, free spins, cashback, and other promotional incentives from time to time. Every promotion is subject to its own specific terms, which will be clearly communicated to you when the offer is presented. Where there is a conflict between the specific terms of a promotion and these Terms, the promotion-specific terms will prevail for that offer. We reserve the right to modify, suspend, or withdraw any promotional offer at any time without prior notice.
Our promotions are designed for genuine recreational players. If we have reasonable grounds to believe a player is misusing or abusing a promotional offer, or acting in bad faith in a manner inconsistent with normal recreational play, we reserve the right to void the relevant bonus and any winnings derived from it, and to take further action in accordance with these Terms.
4. Acceptable Use of Our Services
You agree to use Azurehand Casino solely for lawful, personal, and recreational purposes. The following conduct is strictly prohibited and will be treated as a material breach of these Terms:
- Using bots, scripts, or automated software to interact with our games or website.
- Colluding with other players to gain an unfair advantage in any game.
- Deliberately exploiting software errors, glitches, or vulnerabilities.
- Engaging in any activity that constitutes fraud, money laundering, or manipulation of game outcomes.
- Providing false or misleading information to us at any time, including during registration or verification.
- Opening multiple accounts or accessing another person's account without their authorisation.
If we have reasonable grounds to suspect that you have engaged in any prohibited conduct, we may suspend or permanently close your account, void any bets or winnings associated with that conduct, and withhold funds pending a full investigation. Where the circumstances warrant it, we may refer the matter to law enforcement or other relevant authorities, and we will co-operate fully with any resulting inquiries.
5. Intellectual Property, Liability and Governing Law
Intellectual Property
All content on our website - including text, graphics, logos, software, game content, and audiovisual materials - is owned by or licensed to Azurehand Casino and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, publicly display, or create derivative works from any part of our website without our prior written consent. Unauthorised use of our intellectual property may result in legal action.
Limitation of Liability
To the maximum extent permitted by applicable law, we exclude liability for indirect, consequential, or economic losses arising from your use of our services, including but not limited to loss of data, loss of profits, or business interruption. Nothing in these Terms excludes or limits our liability for fraud, death or personal injury caused by our negligence, or any liability that cannot lawfully be excluded under Australian Consumer Law or other applicable legislation.
Governing Law
These Terms are governed by and construed in accordance with the laws of the jurisdiction in which we are licensed to operate. Any dispute arising out of or in connection with these Terms or your account with us shall be subject to the jurisdiction of the relevant courts. These Terms do not affect any statutory rights you may hold as a consumer under Australian law, and nothing contained here is intended to limit, exclude, or override those rights in any way.