Bonus Terms and Conditions

General Bonus Conditions

These bonus terms and conditions apply to all promotions, offers, and incentives made available at Azurehand Casino. They form part of our overall Terms and Conditions, which you accepted when you registered your account with us. In the event of any conflict between a specific promotion's terms and these general conditions, the specific promotion's terms will take precedence.

By accepting or using any bonus, you confirm that you have read and agree to the conditions set out on this page. We reserve the right to modify, suspend, or withdraw any promotion at any time. Where a significant change is made to an active promotion, we will make reasonable efforts to notify affected players. Continued use of a bonus after any such change constitutes your acceptance of the updated conditions.

Only one bonus may be active at a time unless a specific promotion explicitly states otherwise. Bonuses are non-transferable between players, have no cash value until applicable wagering requirements are satisfied, and may not be exchanged for any other offer or credit.

• All bonuses are subject to these general terms unless an individual promotion states otherwise.
• Bonuses must be claimed within the timeframe specified for each offer.
• Any attempt to exploit a promotion in a way that was not intended - including placing bets that cover multiple outcomes to reduce risk - may result in the removal of the bonus and any associated winnings.
• We reserve the right to decline or revoke a bonus claim if we have reasonable grounds to believe these terms have been breached.

Wagering Requirements

What Are Wagering Requirements?

A wagering requirement is the number of times you must play through a bonus amount - or in some cases a combined deposit and bonus amount - before any winnings derived from that bonus become eligible for withdrawal. The specific wagering requirement applicable to each offer will be clearly stated on the individual promotion page.

Not all games contribute equally towards meeting a wagering requirement. In general, pokies contribute at a higher rate than table games such as blackjack, roulette, or baccarat. Some games may contribute at a reduced rate or may be excluded entirely from wagering progress. The exact contribution rates for each game type will be listed within the relevant promotion's terms.

Tracking Your Wagering Progress

Wagering progress is calculated and tracked automatically within your account with us. You can monitor how close you are to meeting the requirement at any time by visiting the promotions or bonus section of your account. Bets placed on games that do not contribute to the wagering requirement will not count toward your progress, regardless of the outcome of those bets.

• Wagering requirements must be completed within the validity period of the bonus. If the period expires before the requirement is met, the bonus and any associated winnings will be forfeited.
• A maximum bet restriction may apply while a bonus is active. Placing bets above the stated maximum while a bonus is in play may result in the bonus being voided.
• Wagering requirements vary between offer types and individual promotions. Always refer to the specific promotion page for the exact figures that apply.
• Once the wagering requirement has been fully met, eligible winnings will be transferred to your withdrawable balance automatically.

Expiry, Forfeiture and Responsible Use

All bonuses carry an expiry date, which will be stated in the individual promotion's terms. Once a bonus expires, it will be automatically removed from your account, along with any winnings that were generated solely from that bonus and have not yet cleared the wagering requirement. It is your responsibility to be aware of when any active bonus is set to expire.

If you choose to make a withdrawal from your account before completing the wagering requirement on an active bonus, the bonus and any associated uncleared winnings will be forfeited at that point. You may then proceed with your withdrawal of any funds that are not subject to the bonus wagering requirement.

We are committed to responsible gambling, and we believe that bonuses should add to the enjoyment of your time with us - not create pressure or encourage you to play beyond your means. If you feel that our promotions are contributing to problematic gambling behaviour, we encourage you to use the responsible gambling tools available within your account with us, including deposit limits, session reminders, cooling-off periods, and self-exclusion. Assistance is also available through independent support organisations.

• Bonus credits cannot be transferred to another player's account under any circumstances.
• Winnings generated from bonus play are only eligible for withdrawal once all applicable wagering requirements have been fully met.
• We reserve the right to reclaim a bonus that was issued in error, along with any winnings arising from it.
• Any use of multiple accounts or other methods to claim a bonus more than once will be considered abuse of our promotions system and may result in the removal of the bonus, forfeiture of associated winnings, and suspension of your account with us.
• We reserve the right to perform verification checks before processing any withdrawal that includes winnings derived from bonus play.